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This case serves as an introduction to field sales management. A manager must address three sales representatives' ingrained behaviors in order to implement a major shift in marketing strategy. Students should recognize the nature of the "man-in-the-middle" squeeze: the manager caught between the pressure of implementing a new strategy from the top and the resistance to change from the bottom.

January 20, 1967 Building — Safety regulations — “Edge of the roof” — Asbestos roof — Construction — Adjustment of badly laid sheet —Fall of workman through opening in roof — Whether fall from edge — Applicability of regulation — Subcontractors' failure to comply with statutory requirements — Injury to subcontractors' employee — Liability of contractor — Whether contractor “undertaking” operations — Whether work “performed” by contractor — Building (Safety, Health and Welfare) Regulations, 1948 (S. I. 1948 No. 1145), regs. 4, 31(1), (3).

Civilisation is not possible unless aggression can be brought under control. It is armed aggression – aggression by governments and by groups that hope to become governments – that most strongly threatens human survival. About this, Freud’s theorizing most strongly captures the imagination. Professor O’Brien begins with a persuasive account of this theory, brings out its importance, and suggests lines of exploration. There are four problems with Freudian explanation: Freud’s theories explain too much and therefore explain nothing; the logic of claims about unconscious motives poses difficulties; Freud uses tautologies as explanations; Freud stretches concepts like that of desire. This paper explores these problems and then takes up O’Brien’s other suggestive analyses.

The management philosophy of this highly successful firm is based on enlighted concepts of leanness, localism, openness, and rewarding merit.

First contract arbitration (FCA) provisions are posed as a solution to the difficulties of negotiating a first contract for newly certified bargaining units. FCA is a longstanding, and no longer controversial, element of Canadian labor legislation. FCA provisions now exist in six Canadian jurisdictions and four distinct FCA models have developed (the exceptional remedy or fault model, the automatic access model, the no-fault model, and the mediation intensive model). In the United States the Employee Free Choice Act (EFCA) included a highly contested proposal to amend the National Labor Relations Act (NLRA) to include an FCA provision similar to the Canadian automatic access model. This chapter offers a balanced assessment of FCA evidence from Canada addressing the main objections to FCA in the EFCA debates. Individual case level data from jurisdictions representing each of the four FCA models is examined. The evidence demonstrates that although FCA is widely available in Canada, it is an option that is rarely sought and, when sought, rarely granted; that parties involved in FCA are able to establish stable bargaining relationships; and, that this process does not, as critics charge, simply prolong the life of nonviable bargaining units. This chapter concludes by suggesting that the practice under Quebec's “no-fault” model and British Columbia's “mediation intensive” model merit consideration for adoption elsewhere. These models position the FCA process as a mechanism fostering collective bargaining and voluntary agreements, rather than treating it as a remedy for dysfunctional negotiations and as part of the unfair labor practice framework.

The objectives of this study are to reveal the relationship between strategic options and competence building processes and to investigate the effect of environmental and firm-related factors on competence building. Competence building is defined as the qualitative change in firms' existing assets and capabilities; exercising strategic options may trigger this process. In this study an empirical model is developed and tested using structural equation modeling techniques. Many researchers have examined the relationship between strategic options and competence building theoretically, and this study aims to support these theoretical efforts with empirical research.

Realizing gender equality and parenthood still seems to be a contradictory endeavour. In consequence, family policies in Europe focus on paternal involvement and increasing women’s participation in the labour market. Nevertheless, consequences of gender pay gap on family arrangements still set limits to these policies.

This chapter reveals results of qualitative research on paternal leave practices and fathers’ involvement in the family in Austria. The empirical data set includes 36 guided interviews with fathers on paternal leave, 12 with female partners, 16 with human resources managers and 14 follow-up questionings with part-time working men and women. The research investigates effects of long-term leave arrangements on the distribution of family work, gainful employment and individual interests.

Mainly best practice models in undoing gender in family and work arrangements are explored. Subsequently, a high proportion of good earning fathers and couples with tertiary education are represented in the sample. Nevertheless, quantitative studies in Austria confirm higher proportions of fathers aged 40 plus on paternal leave. They take this decision mainly as a ‘tribute to the family’, once or twice in a life-time.

However, long-term care data on work-family-life balancing currently do not show significant changes in gendered patterns. By contrast, gender disparities are still reproduced in the labour market. Theoretically, the chapter shows the impact of gender studies, feminist theories and sociology of the family on realizing gender equality in private and public spheres. It outlines recommendations for family policy makers and for readers interested in relations between realizing work–life balance and gender budgeting.

ABSTRACT Providing nursing care for patients with personality disorders is seen by many nursing staff as a highly undesirable job. This paper reviews the available literature and attempts to explore why the task of providing nursing care to these clients is so unpopular. Five core areas of difficulty are identified in the literature and each of these will be elaborated upon within the paper: i) these patients are perceived as less reinforcing and more demanding than mentally ill patients, ii) nurse training is inadequate preparation for this type of work, iii) the role of nursing personality‐disordered patients is high in conflict, iv) this type of nursing is traumatising and v) this type of nursing requires specific skills and qualities.The paper will then outline the implications that these challenges have for a nursing service that provides care for personality‐disordered patients. These include the impact upon i) the retention of staff, ii) the recruitment of staff, iii) the patients and iii) an organisation. The paper will also suggest some potential solutions to these challenges.